E-Screen Ltd Privacy Policy

Our Contact Details

Name: E-Screen Ltd
Address: Unit 9, Brinell Way, Harfreys Industrial Estate, Great Yarmouth, NR31 0LU
Phone: 01493 543989
Email: info@e-screen.co.uk

If you ever have any questions about how we use your information, please get in touch with us at info@e-screen.co.uk.

Protecting Your Privacy

Your privacy matters to us. We will never share your details with third parties without your permission. To process orders, payments, and queries, we may share your information with trusted service providers such as payment processors and couriers.

The Information We Collect

We may collect the following personal information:

  • Name and contact details
  • Billing and delivery addresses
  • Phone numbers and email addresses

How We Use Your Information

Name & Contact Details

  • To deliver your order.
  • To provide order updates via email.
  • To send newsletters and offers if you’ve subscribed (you can unsubscribe at any time).
  • To show you relevant advertising on third-party sites.

Payment Information

  • To take payments and process refunds.
  • Finance providers may use this information to check eligibility for finance applications.

How We Collect Your Information

We collect information when you contact us or place an order through our website, email, phone, or social channels. You will only receive marketing communications if you’ve opted in.

Services We Use

To operate and improve our services, we may use trusted third-party platforms such as:

  • Google (AdWords, Analytics, Tag Manager)
  • MailChimp (Email Marketing)
  • Facebook Pixel (Advertising)
  • Shopify (eCommerce platform)
  • HotJar (Website analytics and feedback)
  • Bing (Tracking and advertising)

Cookies

We use cookies to improve your browsing experience. These may include:

  • Analytics cookies – to measure and improve website performance.
  • Functionality cookies – to help with navigation and shopping baskets.
  • Preference cookies – to remember your settings.
  • Advertising cookies – to deliver more relevant adverts.

You can manage or disable cookies in your browser settings.

Why We Process Your Data

We process your data under the following legal bases (UK GDPR):

  • Consent – for marketing emails or advertising.
  • Contract – to fulfil your order.
  • Legal obligation – for record-keeping or tax purposes.
  • Legitimate interest – to improve our services and customer experience.

How We Store Your Information

Your data is securely stored.

  • Order and logistical information is kept for 84 months after which inactive accounts are deleted.

Your Data Protection Rights

You have rights under data protection law, including:

  • Access – to request copies of your data.
  • Rectification – to correct inaccurate data.
  • Erasure – to request deletion in certain cases.
  • Restriction – to limit how we use your data.
  • Objection – to stop certain uses, such as marketing.
  • Data portability – to transfer your data elsewhere.

You can exercise your rights free of charge by contacting us at info@e-screen.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we use your data, please contact us first at info@e-screen.co.uk.

If you remain unsatisfied, you can complain to the Information Commissioner’s Office (ICO):

Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: www.ico.org.uk